Riskproof Status

All Systems Operational

About This Site

Thank you for visiting the status page for our Riskproof applications. We will update this page with any issues, incidents or maintenance so please bookmark this page and refer back to it if you are experiencing any problems. If you are having any issues, but there is no open incident, please email us at customerservices@shieldsafety.co.uk or call us on 020 3740 3744 option 1 and we can look into this further for you.

Mobile Application Operational

Web Application Operational

Audit Upload Tool Operational

Access via Single Sign On (SSO) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 22, 2025

No incidents reported today.

Oct 21, 2025

No incidents reported.

Oct 20, 2025

We are experiencing some issues with our Riskproof Notifications

Resolved - We have successfully monitored the system for a significant period of time and are confident that all issues have now been resolved. Thank you for your patience during this time
Oct 20, 11:09 UTC

Investigating - Currently, our Riskproof applications are experiencing some outages which means that you will be unable to receive emails & notifications from our system. We are working hard to establish the cause of this issue and find a resolution as soon as possible. We apologise for any inconvenience caused and any future updates will be posted on here.
Oct 20, 09:51 UTC

Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

We are experiencing some issues with our Riskproof applications

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 9, 15:00 UTC

Identified - We are aware of some problems affecting services hosted by Microsoft Azure which are affecting Riskproof too. This impact of this is somewhat random with periods of unavailability for some users and not others.
Oct 9, 11:06 UTC

Investigating - Currently, our Riskproof applications are experiencing some outages which means that you, and your colleagues, may be unable to log in. We are working hard to establish the cause of this issue and find a resolution as soon as possible. We apologise for any inconvenience caused and any future updates will be posted on here
Oct 9, 09:49 UTC

Oct 8, 2025

No incidents reported.